The Westin Cozumel | Cozumel | Mexico

Carretera Costera Norte Km 4.8, 77622 Cozumel, Mexico

➤ The Westin Cozumel | Quintana Roo

Get the celebrity treatment with world-class service at The Westin Cozumel




Offering a private beach area and water sports facilities, The Westin Cozumel is situated in Cozumel in the Cozumel Region, 14 km from Dolphin Discovery Cozumel. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant.

The Westin Cozumel features free WiFi throughout the property. Free snorkeling equipment is offered per person for 30 minutes everyday.

There is a 24-hour front desk at the property.

Guests can enjoy various activities in the surroundings, including golfing, snorkelling and diving. Isla Pasion Weddings is 6 km from The Westin Cozumel, while Faro Celarain is 31 km away. The nearest airport is Cozumel International Airport, 4 km from the property.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap


Room choices in The Westin Cozumel

The Westin Cozumel Services

Pets Pets are allowed. Charges may be applicable.
Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom Wardrobe or closet, Alarm clock
View Sea view, View
Outdoors Outdoor furniture, Beachfront, Sun terrace, Private beach area, Terrace
Kitchen Dining table, Tumble dryer
Activities Bicycle rental, Live sport events (broadcast), Live music/performance, Cooking class, Happy hour Additional charge, Beach, Kids' club, Water sport facilities on site Additional charge, Snorkelling, Diving Additional charge, Children's playground, Games room, Fishing Additional chargeOff-site
Living Area Fireplace
Media & Technology Flat-screen TV, Cable channels, Satellite channels, Radio, Telephone, TV
Food & Drink Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Kid meals Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant, Tea/Coffee maker
Parking Free public parking is possible on site (reservation is not needed)., Street parking
Reception services Invoice provided, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Express check-in/check-out, 24-hour front desk
Entertainment and family services Indoor play area, Babysitting/child services Additional charge
Cleaning services Trouser press, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Pet bowls, Pet basket, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Car hire, Laptop safe, Packed lunches, Lift, Fan, Ironing facilities, Facilities for disabled guests, Iron, Wake up service/Alarm clock, Room service
Accessibility Wheelchair accessible, Upper floors accessible by elevator
3 swimming pools Opening times, Open all year, All ages welcome, Pool with view, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Opening times, Open all year, Adult only, Pool is on rooftop, Infinity pool, Pool with view, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Opening times, Open all year, All ages welcome, Pool with view, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas
Wellness Fitness/spa locker rooms, Fitness, Full body massage, Hand massage, Head massage, Couples massage, Foot massage, Neck massage, Back massage, Spa/wellness packages, Spa lounge/relaxation area, Steam room, Spa facilities, Body wrap, Pedicure, Manicure, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken English, Spanish

The Westin Cozumel Terms and Conditions

Check-in From 15:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.
Check-out Until 11:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit A damage deposit of US$100 is required on arrival. That's about € 90. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds Child policiesChildren of any age are welcome.Children 12 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policies0 - 16 yearsExtra bed upon requestUS$20 per child, per nightPrices for extra beds are not included in the total price, and will have to be paid for separately during your stay.The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.There are no cots available at this property.All extra beds are subject to availability.
Age restriction The minimum age for check-in is 18
Pets Pets are allowed. Charges may be applicable.
Cards accepted at this hotel Cash is not accepted
To consider

Please note: Snorkeling gear for 30 minutes daily included per person.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Westin Cozumel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

The Westin Cozumel-Optional All inclusive

The Westin Cozumel Hotel

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Best price guarantee on our site. Book here and avoid any surprises at your arrival to The Westin Cozumel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at The Westin Cozumel?

WiFi is available in all areas and is free of charge.

Is there free parking available at The Westin Cozumel?

Free public parking is possible on site (reservation is not needed)., Street parking

What are the outdoor activities at The Westin Cozumel

Outdoor furniture, Beachfront, Sun terrace, Private beach area, Terrace

What languages are spoken at The Westin Cozumel?

English, Spanish

What are the general services offered at The Westin Cozumel?

Shuttle service Additional charge, Pet bowls, Pet basket, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Car hire, Laptop safe, Packed lunches, Lift, Fan, Ironing facilities, Facilities for disabled guests, Iron, Wake up service/Alarm clock, Room service

Are pets allowed at The Westin Cozumel?

Pets are allowed. Charges may be applicable.

What credit cards are accepted at The Westin Cozumel?

Cash is not accepted

What is the check-in time at The Westin Cozumel?

From 15:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.

What is the check-out time at The Westin Cozumel?

Until 11:00

100% real reviews of The Westin Cozumel

If you have any questions regarding the facilities or services provided at The Westin Cozumel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of The Westin Cozumel
Wonderful
Staff were very nice, everything was clean, it is calm and everyone helps you. I recommend. The breakfast was amazing.
It is a little bit far from downtown (5 minutes with car) if you want to go often in the town.
8,0
Purpose of trip: Leisure trip
What was the highlight of The Westin Cozumel
Lovely, easy and fun getaway
nice sandy beach area
there has to be a better system in place with beach chairs. at busy times many chairs have wet and dirty towels but staff unsure if people will be back so they dont pick them up resulting in an unsightly beach scene and no patrons on chairs.
8,0
Purpose of trip: Leisure trip
What was the highlight of The Westin Cozumel
Great views and clean rooms
The hotel itself was nice and clean. The beds were comfy and all rooms had a great view of the ocean. We highly recommend to opt for a room with balcony to enjoy the view properly.
The room we booked was without balcony, but when we got into the room we immediately decided to upgrade as the windows were so dirty and the porch roof of the rooms below were full of bird waste. Just not great to look at. The staff was friendly but we didn‘t get lot of information, like where we would find the breakfast area, or how the credit (for orders throughout your stay) works. Another day we ask multiple times for umbrellas but they refused to bring them out due to the wind. Which was weird to us, as they had them out days before when the wind was way stonger. The airline lost our luggage, and we let the front desk know that it will be delivered the next day. We had to ask several times for a toiletry kit to be brought to our room (or just handing us at the front desk). At a hotel of this kind you would expect a more accommodating staff, but maybe it was due to the fact we didn‘t book all inclusive. Another huge issue were the birds during breakfast. Only a few waiter took action in chasing birds away or cover left overs with napkins. But most of the staff seem to not care or maybe they just have up. However do not leave your plates unattended.
8,0
Purpose of trip: Leisure trip
What was the highlight of The Westin Cozumel
exactly what we needed.
breakfast top notch. room and bed super comfy and nice. view outstanding. area pretty good, beach small but snorkeling good. THE SERVICE TEAM STAFF WAS OUTSTANDING! we will miss them
communication with staff was difficult. Many things required extra effort such as getting our luggage to our room and having other things sent up, and figuring out what is available for room service. No communication was given in regards to vendors and guests showing up/performing.


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